Website fixes and support when you need it
Something broken? Forms not sending, pages showing errors, layout gone wrong or a site that's been hacked? We'll diagnose the problem quickly and put it right.
- Based in DevizesWorking across Wiltshire and the UK
- Clear, fixed quotesNo hidden extras or surprise bills
- Direct contactSpeak to the people doing the work
- No lock-in contractsRolling monthly care and SEO
Why invest in website fixes & support?
Fast response
Urgent problems are prioritised, especially if your site is down.
Clear pricing
A quote before any work starts, with no surprise bills.
Plain English
We explain what went wrong and how to stop it happening again.
Any platform
Custom sites, WordPress, Shopify, WooCommerce and more.
Hacked site recovery
Malware removal, clean-up and security hardening.
Ongoing peace of mind
Optional care plans to stop problems before they start.
Common problems we fix
Everything is agreed up front, so you know exactly what you're getting before any work starts.
Discuss your project- Contact forms not sendingOften an email delivery or spam filter issue.
- White screen or 500 errorsUsually caused by updates, plugins or server changes.
- Hacked or infected sitesMalware removal and security fixes.
- Broken layoutsPages displaying incorrectly on mobile or desktop.
- SSL and security warnings"Not secure" messages and certificate errors.
- Slow or crashing sitesPerformance and server resource problems.
Prevention is cheaper than cure
Most website emergencies are avoidable. Regular updates, daily backups, uptime monitoring and security scanning catch the majority of problems before they affect customers. Our care plans start from just £25 a month and include all of these.
You might also need
Website maintenance
Regular updates, backups, security checks, content changes and friendly support, so your website stays fast, secure and up to date without you having to think about it..
Learn more →Website security
Firewalls, malware scanning, secure updates, SSL and daily backups that keep your website and your customers' data safe, plus fast recovery if the worst happens..
Learn more →Care & hosting plans
Hosting, updates and support from £25 a month.
Learn more →Contact us
Tell us about your project and get a free quote.
Learn more →Website fixes & support: your questions answered
Can you fix a website you didn't build?
Yes. We can help if your original developer is no longer available. We'll need access to your hosting and website admin.
How quickly can you help?
We aim to respond to urgent issues the same working day. Care plan clients receive priority support.
My website has been hacked. What should I do?
Contact us as soon as possible, change your admin and hosting passwords, and avoid deleting anything yet. We'll clean the site, close the vulnerability and restore it safely.
Let's talk about your project
Send us a few details and we'll reply within one working day with ideas and a clear, no-obligation quote.
- WhatsAppSend us a quick message
- hello@westerlydigital.co.ukWe reply within one working day